What Staging and Selling a House Can Teach You About Customer Experience
Can we really affect the way our customers and guests fell? And does it really make a difference?
Does Your Social Media Personality Match Your In-Person Personality?
Don't let your customers’ online experiences be better than the face-to-face experiences.
3 Ways Thoughtfulness Can Improve the Customer Experience
Look at the customer experience through the lens of thoughtfullness, and delight your clients.
Women & Wisdom Party
One of my favorite parties from years ago could be brought back any time you want to gather your girlfriends.
Using a Vision Board to Understand Your Customers - Part II
How can a vision board help define and direct your branding and marketing?
Handwritten Notes For Business
During the holiday break, spend a few minutes to thank your employees. It will be one of the best gifts they receive all year.
Favorite Fall Party - Girlfriends and Gratitude
During this month of gratitude, I thought I would share a fall party that I threw several years ago, but is perfect for fall entertaining. I threw a luncheon to thank . . .
How Music Affects Your Customers
In the quest to create better customer experiences, we should always be thinking about the emotional connections we are making. Music affects the way your customers and guests feel......
How to Create a Spring Brunch
It's almost Memorial Day and you still have time to plan a brunch. Ask these five questions before you start planning.....
Southeastern Designer Showhouse & Gardens
This year's Southeastern Showhouse & Gardens is one of the most beautiful showhouses I have been fortunate enough to visit.
Hospitality Begins at Home
We should all be able to find respite and inspiration in our homes.....