client experience design
create better client experiences, stronger positioning, and a more talked-about brand
The holy grail of marketing - word-of-mouth.
Our custom systems address the entire strategy -
Brand Clarity & Consistency
Customer Journeys & Touchpoints
Understanding How Your Clients Think
Making an Emotional Connection - they must feel something to buy.
FloDesk Email Marketing Setup, Design, and Copywriting
Stop putting off investing in the smartest marketing strategy, one with an ROI of 4,000%!
A lead magnet, custom emails, full setup, and more.
Investment: $2,500
Your Company Offsite or Retreat Brainstorming Session
A 90-minute brainstorming session with me to make sure your event is A+.
This is going to save you time, resources, and most likely, even money. We can talk concepts and creativity, or get into the nitty-gritty of the agenda, icebreakers, goal-setting, activities, where to stay, menus, your timeline, how to make it more on-brand and more beautiful, even gifts/takeaways and turndowns, etc.
Investment: $500
Online Brand Experience Audit
A second set of eyes to look at everything you say or post - from the perspective of your current and future customers.
1 | See how you appear in Search when your prospective clients are searching.
2 | See where you are and are not Consistent - with visuals, logos, brand voice, brand personality, and brand style.
3 | Review of all emails and collateral.
4 | Written video action plan and checklists.
Investment: $1,500
The Customer Journey-Moments that Matter
This is our signature program where we evaluate all of your client touchpoints and identify moments where we can create Whispered Wows.
Customer Journey Mapping
We look at every single touchpoint from when the client first reaches out to you, to when they have paid their final bill and beyond. You will have a user-friendly chart that you can reference and share with your team.
Custom Client Experiences
Client experiences that are unique to your brand and your business and help them remember you and talk about you.
Systems & Processes
Evaluation of your operations, systems, and processes to make sure that the implementation of these experiences is seamless and makes your life easier, not more complex!
Investment: $3,500
All of these services can help elevate your business, but which do you need now? Just fill out the contact form and we will set up a free call to discuss.
Some of our clients . . .
